Workforce Management


Thursday 9th December 2010, QEII Conference Centre - London, 08:30 - 16:15

Workforce Efficiency: Creating an Engaged, Healthy and Productive Workforce

Overview

The workforce reforms set out in the spending review will give workers freedom and responsibility to shape and improve the services they deliver. The challenge is to get more with less. Organisations have the potential to save millions of pounds by changing the way they do business. However, the challenge of getting people to work in different ways can prevent organisations and their partners from realising these savings. The most demanding issue facing human resource departments across the public sector is addressing the workforce dimension of major service and organisational transformation. For employees this can mean a new role, new skills and even a new employer.

In a period of recruitment and pay freezes, the importance of maintaining an engaged and motivated workforce has taken on a greater significance. Increasing productivity within the public sector can go a long way to help make savings; public sector workforce productivity fell by 3.4% between 1997 and 2007. Organisations need to ensure productivity is about highly performing, evolving services, that are efficient and not necessarily about job losses or working harder for less. Also, there needs to be measures to reduce the amount of sick days in the public sector, which on average are 9.7 per year.

Furthermore, the government  has issued ‘Pathways to Work’ (December 2006) pilots to support individuals returning to work, and is trying to enhance access to occupational health advice for small and medium sized enterprises through ‘Workplace Health Connect’ and ‘NHS Plus,’ an NHS-based occupational health service.

Even in tough economic times, public sector employers should still aspire to provide secure and interesting work, flexibility around hours and working arrangements, and safe and healthy jobs.

Agenda

This forum will provide delegates with a timely opportunity to explore the future of the public sector workforce and allow for informed debate on the importance of workforce management in this time of economic constraint. Delegates will hear from policy makers and leading figures in this area and will hear from best practice examples on how to raise productivity, manage change and create a public sector workforce fit for the 21st Century.

 

08:30 Registration and Coffee
09:10 Chair’s Welcome Address Paul Tarplett, Director, Office for Public Management (OPM) (CONFIRMED)
09:20

Optimising the Workforce to Drive Efficiencies 

  • The role of the Public Service Work Reform team: Managing relationships between Central government and workforce leaders across the public sector
  • The Public Services Forum: Facilitating dialogue between employers and trade unions with ministers on cross-cutting issues
  • Key aspects of workforce reform: Staff and trade union engagement;
    Workforce productivity; Workforce redesign; Skills development; Reward and motivation; Leadership
  • Improving value for money and productivity
  • Identifying and developing leadership capability to deliver change and drive value for money savings in process and workforce design
  • Developing place-based leadership to drive forward efficiency across sectors
  • Giving leaders the flexibility to innovate to achieve VFM savings and reward those savings through an effective, targeted performance management system

Paula McDonald, Deputy Director, Efficiency and Reform Group, Cabinet Office (CONFIRMED)

09:40 Questions and Answers Session
09:50

Creating a Healthy and Productive Workforce

  • The importance of health and wellbeing at work
  • Promoting health and well-being in the workplace, and the need to engage staff in health and well-being initiatives
  • The importance of making the business case to employers of investing in the health of their staff
  • Ensuring public sector organisations fully comply and raise awareness of eyecare regulations
  • The vital role of line managers in recognising the early signs of health problems and enabling the return to work process
  • The importance of early intervention by occupational health and other healthcare providers when health problems develop
  • The 'fit note': Reducing sickness absence and improving retention of staff and skills


Bill Gunnyeon, Director, Health Work and Wellbeing and Chief Medical Adviser, Department for Work and Pensions (CONFIRMED)

10:10

Engaging Your Workforce

  • Delivering high quality and efficient public services
  • A flexible and responsive public servant
  • A better informed and up-skilled employee
  • Effective management of change situations, engaging others, information analysis and researching new ways forward


Jonathan Baume, General Secretary, FDA (CONFIRMED)

10:30 Questions and Answers Session
11:00 Coffee Break and Networking
11:30

Putting Innovation into Learning and Development

  • What is the future of learning and development?
  • Using budgetary restraints as an opportunity to think creatively
  • The seven C’s of learning and development: Communicate; Calibrate; Cascade; Chunk; Collaborate; Coach; Cost
  • Trends highlighted in CIPD’s learning and development survey
  • The importance of developing human capital within an organisation
  • Examples of best practice and lessons to be learnt


John McGurk, Leaning and Development Advisor, CIPD (CONFIRMED)

11:50

Managing and Valuing an Ageing Workforce

  • Managing an Ageing Workforce: How employers are adapting to an older labour market report – The findings
  • What impact will the coalition government’s plan to phase out the Default
  • Retirement Age have on your organisation: Increasing personalisation and offering new opportunities for employers to access talent and skills to sustain business activities
  • Becoming or remain alert and responsive to new challenges to the traditional ways of doing things
  • Ensuring there is a balance between individuals and business needs
  • Making sure top teams take into account how the ageing population impacts on your organisations talent pool
  • The importance of effective communication in raising awareness of the organisations response to an ageing population
  • Ensuring that discussions about retirement, performance and changes to working practices are conducted in an open, transparent and sensitive way
  • Practical examples


Dianah Worman, Diversity Adviser, CIPD (CONFIRMED)

12:10 Questions and Answers Session
12:30 Lunch and Networking
13:30 Afternoon Keynote: Improving Organisations and Working Life through Better Employment Relations John Taylor, Chief Executive, ACAS (CONFIRMED)
14:10

Working towards Workforce Transformation through Collaboration and Culture Change: Buckinghamshire County Council

  • Identifying the unique features, needs and drive for change required for an effective workforce
  • Identifying key differences and roles in your workforce
  • What needs to be in place at each step of the process?
  • Growing the workforce: Developing multi-agency leadership
  • Demonstrating the impact of change through narrative evidence
  • Aligning transformation with the ability to be flexible in the future


Gordon Vincent, Children’s Services Strategy Manager, Buckinghamshire County Council (CONFIRMED)

14:30 Coffee Break and Networking
15:00

Case Study: Reducing Stress in the Workplace – London Underground

  • London Undergrounds Stress Plan – A proactive initiative to reduce absence related costs by reducing stress management
  • Developing a holistic approach to preventing and managing stress in the workplace
  • The Counselling and Trauma Service – Offering short term one-to-one counselling, specialist trauma counselling, stress reduction workshops as well as advice and support to employees and managers
  • The Stress Reduction Group – Develop employees life skills to build psychological resilience to stress
  • The impact:
    • The Stress Reduction Programme – Reduction in absence, savings of £455, 000
    • Improved productivity
    • Employees making positive changes in health and lifestyle
    • Employees making positive changes in health and lifestyle
  • Lessons to learn and share
  • Next steps


Dr Olivia Carlton, Head of Occupational Health, Transport for London (TfL) (CONFIRMED)

15:20 Questions and Answers Session 3
15:30 Chairs Summary and Close

*programme subject to change without notice*

Audience

Delegates will include heads and directors of health divisions, human resource heads and directors, health and safety teams, absence managers, welfare and well-being teams, risk managers, heads of training, heads of operations, occupational health managers, contact centre managers and be drawn from public central government departments and agencies, local authorities, criminal justice, health and education sectors, insurance companies, legal practices and advocacy organisations, businesses and employers, academia, the third sector and the private sector.

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