housing & housing services Training

Effective Safeguarding in Housing

housing & housing services Training

09:15 - 16:15

Tuesday 19 March 2019

Central London


The Care Act requires all housing providers to have clear operational policies and procedures in place to safeguard adults. With the Mental Capacity (Amendment) Bill seeking to replace Deprivation of Liberty Safeguards (DoLs), alongside changes to domestic violence policy, this course is timed to provide up-to-date guidance on safeguarding adults.

Attend this Effective Safeguarding in Housing course to gain knowledge on recognising and reporting safeguarding concerns including declining mental health, domestic violence and self-neglect.

Through workshops, discussion and analysis of relevant scenarios, learn techniques to effectively provide high quality support to vulnerable tenants and create a safeguarding culture within your organisation.

Learning Objectives:
  • Ensure that your organisation is complying with the Mental Capacity Act and gain an understanding of how the new Liberty Protection Safeguards will affect you
  • Develop an effective plan for co-operating and responding to hoarding and self-neglect
  • Create a comprehensive training strategy for your staff to identify, prevent and respond to domestic abuse
  • Take away a strategy for making safeguarding personal and ensure your organisation has robust safeguarding procedures in place


Lisa Redwood, Safeguarding and Mental Health Specialist, LiveWest


Tim Spencer Lane, Lawyer, Law Commission

Gudrun Burnet, Senior Business Partner, Peabody Housing Association and Co-Founder, Domestic Abuse Housing Alliance

View the agenda and additional speakers




Chair’s Introduction & Clarification of Learning Objectives

Lisa Redwood, Safeguarding and Mental Health Specialist, LiveWest (CONFIRMED)


Complying with the Mental Capacity Act and Liberty Protection Safeguards

  • Ensuring that your organisation is complying with the Mental Capacity Act and the new Liberty Protection Safeguards
  • Receiving guidance and clarity over your responsibilities regarding mental capacity assessments, best interests determinations and liberty protection safeguards
  • Understanding what the Mental Capacity (Amendment) Bill will mean for your organisation’s safeguarding policy

Tim Spencer Lane, Lawyer, Law Commission (CONFIRMED)


Responding to Cases of Hoarding and Self-Neglect

  • Developing an efficient approach towards identifying hoarding in your housing association
  • Understanding how to work with tenants who self-neglect and hoard to develop a plan for improving their safety and quality of life
  • Gaining an insight into how working with different agencies can help you to respond to cases of hoarding and self-neglect



Morning break


Developing an Effective Strategy to Identify and Prevent Domestic Abuse

This interactive session will give delegates the opportunity to ask questions and discuss strategies for identifying and responding to domestic abuse

  • Establishing clear guidelines on how staff should respond to domestic abuse and address fears around confidentiality
  • Developing clear training processes that will enable your staff to identify early signs of domestic abuse through factors such as repairs and anti-social behaviour reports
  • Creating a culture that encourages staff to be proactive in identifying and addressing domestic abuse
  • Considering how recent changes to domestic violence policy will affect safeguarding housing policy

Gudrun Burnet, Senior Business Partner, Peabody Housing Association and Co-Founder, Domestic Abuse Housing Alliance (CONFIRMED)




Workshop: Multi-Agency Working and Information Sharing

Delegates will engage in a Chair facilitated open-class discussion and formulate strategies for working in partnership and sharing information across departments and organisations

  • Learning how developing an effective multi-agency approach will create more efficient safeguarding procedures
  • Understanding how to comply with confidentiality, whilst still fulfilling your moral and legal responsibilities
  • Establishing clear and efficient joint working protocols
  • Incorporating best practice examples of multi-agency working into your organisation’s safeguarding strategy

Lisa Redwood, Safeguarding and Mental Health Specialist, LiveWest (CONFIRMED)


Workshop: Making Safeguarding Personal

Work with the Chair to develop an action plan for creating personal safeguarding approaches

  • Interactive session which allows you to gain insight into the different strategies organisations adopt in order to create a personal safeguarding practice
  • Work with the Chair to identify possible areas of weakness in safeguarding approaches
  • Identify and evaluate your own implementation of the Care Act, monitor your impact, going beyond compliance, and incorporate best practice into your own strategies
  • Use real life scenarios to assess and analyse best practice

Lisa Redwood, Safeguarding and Mental Health Specialist, LiveWest (CONFIRMED)


Feedback, Evaluation & Close

*Programme subject to change

Lisa Redwood

Safeguarding and Mental Health Specialist, LiveWest

Lisa has been a practitioner in the field of social work and housing for over twenty five years, working with clients from all backgrounds. She developed an interest in safeguarding in 2000 and has been pro-actively working with many different organisations across the country to ensure that safeguarding is high on their agenda.

Lisa has been the Safeguarding and Mental Health Specialist for LiveWest since 2015.

Gudrun Burnet

Senior Business Partner, Peabody Housing Association and Co-Founder, Domestic Abuse Housing Alliance

Gudrun Burnet is Senior Business Partner at Peabody and has worked in the field of domestic abuse for 10 years. Guddy has trained over 45 Housing Provider’s nationally. Guddy is the housing representative for the National Violence Against Women’s and Girls (VAWG) stakeholder panel hosted by the Home Office.

She has spoken at International conferences in Czechoslovakia, Brighton, Belfast and the Hague about her work in housing and domestic abuse. She is a trustee of AVA, a 2016 Winston Churchill Fellow and was shortlisted for Red Magazine’s Pioneering Woman of the year Award 2016.

Tim Spencer-Lane

Lawyer, Law Commission

Tim is a lawyer who specialises in mental health, mental capacity and social care law. He is currently on a secondment to the Government Legal Department (Department of Health and Social Care) where he is working on the Mental Capacity (Amendment) Bill.

At the Law Commission, Tim was responsible for the review of the Deprivation of Liberty Safeguards, which reported in March 2017. Tim was also in charge of the UK Law Commissions’ review of the regulation of health and social care. He led the Law Commission’s review of adult social care which formed the basis of the Care Act 2014. He is the author of the “Care Act Manual” (second edition 2015, Sweet and Maxwell), General Editor of the Encyclopedia of Social Services and Child Care Law, and contributes to Cross on Local Government Law. Tim is also a senior lecturer at Kingston University where he teaches on the best interests assessor and adult safeguarding courses.

You May Also Like