Mobile Government

Sponsor	Media Partner

Wednesday 30th June 2010, Grand Connaught Rooms, London, 08:45 - 16:30

Mobile Government 2010

Overview

The former government launched its ICT strategy (January 26th 2010), which builds on the Smarter Government programme, and set out a raft of ways in which it intended to halve the public deficit by 2014. These include efficiency savings by increasing the use of online services, streamlining contact with the public and reducing digital exclusion..

Mobile technology offers a numerous opportunities, including increasing efficiency and the delivery of services, and is already being used widely across the public sector. Mobile applications provide a key opportunity to enhance the delivery of service by relieving administrative burden and streamlining operations, driving progress, cost, economic and fuel savings, reducing carbon emissions and contributing to the achievement of green objectives.

ICT advances have increased the opportunities for the public sector to be more innovative in the delivery of services and there day to day activities. Solutions that aim to reduce levels of social exclusion, improve access to services, and to transform working environments and workspace culture, by enhancing flexible working and information sharing are already in operation across the public sector.

Numerous examples of cutting edge uses of mobile technology already exist and are well established. Information sharing, interactive digital television services that enable the delivery of services remotely, alerts and advice sent by mobile phone, enhancement of virtual networks and environments, increased penetration of thin client services, access to real-time information are all utilised in a variety of public service settings including NHS, police and local authorities. But more can and must be achieved. Dedicated programmes committed to enhancing mobile capability already exists in key areas of police and health.

Utilising the opportunities presented by mobile ICT must become a key priority for the whole of the public sector. The Government is committed to putting the public’s needs first. That is why they intend on innovating and revolutionising their ICT systems to ensure that they are as effective and efficient as possible for those working in the public sector, and at the same time they are able to make huge savings across key areas.

The former government's ICT Strategy represents an important milestone in realising the full potential of technology in government. Technology is key to delivering modern public services while at the same time helping the government to reduce the cost of its operations.

Agenda

Now in its sixth year, Mobile Government 2010, will provide those involved with mobile solutions in the public sector, the opportunity to gain an insight into new ideas and thinking.

08:45	Registration and Coffee
09:30	Chair’s Welcome Address Ray Snoddy, Journalist (CONFIRMED)
09:35	Keynote Address: Working Beyond Walls - The Government Workplace as an Agent for Change The changing landscape of UK Government and the future of 'the office' in an increasingly technology enabled world Bridget Hardy, Head of High Performing Property Strategy and Implementation, OGC and co -author of Working Beyond Walls (provisionally confirmed)
09:50	Promoting the Benefits mGovernment Project NOMAD: where are we now? Mobile government: Trends in Mobile Working Survey 2009: key developments The case for change: developing the business case for mobile government Providing local authority services more efficiently and effectively: key local authority services enabled by mobile technology in England – an update Bringing councils and citizens closer together: what have we achieved in Barnsley using mobile technology? Building communities of interest in the UK and internationally Ken Eastwood, Assistant Director, Barnsley Metropolitan Borough Council, National Lead, Public Sector Nomads (CONFIRMED)
10:05	Questions and Answers Session
10:15	Coffee Break and Networking
10:35	The Case For Flexible Working New ways of working, which will enable organisations to improve organisational productivity, enhance individual staff performance, lower costs, and increase employee retention Encouraging organisations to take up flexible working more enthusiastically Changing the mind-set of management, which often sees new types of working arrangements away from the office as loss of control and trust Providing opportunities for staff to work remotely Ensuring the correct security arrangements are in place Anne-Marie McTavish, Associate Head of Department of Strategy and Applied Management, Coventry University (CONFIRMED)
10:55	Enabling Secure Mobile Government Assuring the BlackBerry wireless communications solution for use by government with restricted data CESG's IA Assurance Scheme (IACS) Receiving and transmitting restricted email and data securely while away from their desks John McDonnell, CESG (CONFIRMED)
11:05	Sponsor Session: Research in Motion Gregg Hardie, Senior Government Account Manager, Research In Motion (CONFIRMED)
11:40	Electronic Waste Tracking system Moving an inefficient paper-based system for collecting data onto an electronic, web-based, mobile system Using mobile computer technology and a web-based tracking system to create and maintain electronic Waste Transfer Notes (WTNs) Working in partnership with external organisations to adopt new ways of working that will reduce costs for both the waste producer and the Environment Agency Improving the standard of data collected and the security of that data Paul Keay, Project Manager, The Environment Agency (CONFIRMED)
12:00	Questions and Answers Session
12:30	Lunch Break and Networking
13:30	Bringing Healthcare into the 21st Century: The Journey Ahead Wireless and mobile technologies: cost and performance effective Achieving buy-in across an organisation Mobile computing -patient care better, professionals' jobs easier and saves money, so everyone's a winner? Jonathon Carr-Brown, Director of Innovation and Strategy, NHS Choices (CONFIRMED)
13:50	Case Study: Love Lewisham – Using Mobile Technology to Improve the Environment Nigel Tyrrell, Head of Environment, Lewisham Council (CONFIRMED)
14:10	Case Study: Mobile and Flexible Working The Worksmart Programme: what is it, and why was it needed? The business case for change Engagement to change mindsets and outlooks Infrastructure and communications Progress to date The next two years Key benefits and outcomes Alan Kirkham, Service Director, Strategic Procurement and e-Services, Wakefield Metropolitan District Council (CONFIRMED)
14:30	Questions and Answers Session
14:45	Coffee Break and Networking
15:15	Case Study: Cashless Parking – Southwark Council M-payments – using the mobile telephone as a wallet: why the need for change? Trial project: what we did, when and how? And what were the results? Total cost of ownership: the business case for the introduction and management of m-payments Change management: leading our teams through change Service rollout: cashless and cash payment options available What does the public think of the service? Des Waters, Head of Public Realm, Southwark Council (CONFIRMED)
15:35	Royal Botanic Gardens, Kew: Augmenting the Visitor Experience The demand for mobile at a visitor attraction Augmented reality: fad or fantasy Mobile as an interpretive tool for science and data Mike Saunders, Director of Digital Media, Royal Botanic Gardens, Kew (CONFIRMED)
15:55	Closing Keynote: Mobile Data Services and the Public Sector Mobile services: the range of different services currently run over mobile networks Encouraging the take-up rate of services: improving the customer experience Putting the user in control: mobile learning; health telematics and transport telematics Digital Britain: driving innovation in mobile communications Next Generation Networks: emerging technologies and future services Driving innovation in mobile communications Improving productivity and efficiency through mobile and flexible working Mobile and flexible Working- freeing up assets, improved emergency planning, reduced staff absence and increased productivity Mike Short, Vice President, Telefonica and Former Chairman, Mobile Data Association (MDA) (CONFIRMED)
16:10	Questions and Answers Session
16:25	Chair's Summary and Conclusions
16:30	Close

*programme subject to change without notice

Sponsor

Research In Motion

Exhibitor

NetMotion Wireless

Box Technologies

Audience

Delegates will be drawn from HR managers, IT & information, communication and marketing directors, technical directors, project directors, housing services, customer services, head of facilities management, transport managers, heads of parking, heads of social care, heads of community participation, eVoting experts, flexible and remote workers, network managers, heads of innovation, transformation leads, service delivery managers, heads of benefits realisation, fraud experts, heads of strategy integration and fleet managers.