criminal justice

4th Annual Fire and Rescue Services Forum

criminal justice

08:45 - 15:40

Wednesday 15 May 2019

The Hatton- etc Venues, Central London

This Forum provides participants with an excellent opportunity to examine the latest methods of raising service standards across the fire and rescue service (FRS). Attendees will hear from leading stakeholders, including the National Fire Chiefs Council, on the Government’s services standards as well discussing the future for the sector. In addition, best practice practitioners will share guidance on how to use digital technology, develop an inclusive FRS workforce and work in collaboration to improve the quality of fire and rescue services.


This Forum is specifically designed for the Fire and Rescue Sector including:

  • Chief Fire Officers
  • Chief Inspectors
  • Area Managers
  • Group Managers
  • Heads of Service Delivery
  • Station Managers
  • Heads of Organisational Assurance
  • Superintendents
  • Community Safety Managers

This Forum is also open to the Police, Local Authority, and Private Sectors to encourage networking and debate.

Key Speakers Confirmed:
  • Roy Wilsher, Chairman, National Fire Chief’s Council
  • Sir David Amess MP, Chair, All-Party Parliamentary Fire Safety Rescue Group
  • Cllr Ian Stephens, Chair – Fire Services Management Committee, Local Government Association
  • Anne Scoging Head of Advisory & Counselling Service, London Fire Brigade (LFB)
  • Jim Fitzpatrick MP, Chair, FIRE AID
View the agenda and additional speakers

FRS’s attended a total of 170,733 non-fire incidents between June 17/18, an increase of over 20,000 compared to 149,858 in June 2010. This demonstrates that that the pressure and demand for a flexible more varied response from FRS is now greater than ever. Furthermore, according to statistics released by the Home Office in November 2018, Fire and Rescue Services (FRS) attended a total of 556,884 incidents between June 2017-2018. This was a three per cent decrease compared to 576,545 from the previous year.

To help support the fire and rescue service respond to this broader set of challenges and ensure standards remain high across England, the government introduced a new Fire Standards Board (FSB). Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) was established in May 2018 to oversee and commission a new set of professional standards. The main areas of focus for the board include leadership and development, improving the identification and mitigation of risks and ensuring a high-quality fire prevention measure.

In light of substantial changes to the operation and governance of FRSs, as well as continued budget cuts, it is therefore vital that fire and rescue services from across the sector come together and implement these new standards. Only through further collaboration and implementation of robust workforce initiatives and innovative preventative measures can fire and rescue services address an increasingly wide array of service demands and ensure the best quality service possible to protect the general public.

Anne Scoging, Head of Psychological Health, London Fire Brigade

Anne Scoging is Head of Psychological Health at the London Fire Brigade. Since 2008 she has held clinical responsibility for LFB’s Counselling and Trauma Service (CTS) which provides counselling services to approx. 5500 personnel.  CTS holds the remit both for the treatment of trauma related problems using trauma-focussed, NICE recommended therapies and for preventative work, making proactive contact with operational staff following attendance at critical incidents. CTS were responsible for creating and implementing the LFB psychological support plan following the Grenfell Tower tragedy. Her role includes responsibility for feeding into the design and roll out of whole-organisation strategies to support and improve the mental health of the LFB workforce.

Roy Wilsher, Chair, National Fire Chiefs Council (NFCC)

Roy was appointed as the first Chair of the National Fire Chiefs Council (NFCC) in April 2017. Chairing the Council, the professional voice of UK Fire & Rescue services, Roy represents the NFCC in national and international forums. He provides guidance and support to Officers and Fire & Rescue Services all over the United Kingdom. Roy also represents fire and rescue in a range of government and sector forums, and is the first line of advice to Ministers during major incidents. Roy’s career in the Fire Service has spanned some 35 years.  Roy joined London Fire Brigade in 1981 rising to Assistant Commissioner for Community Fire Safety. In 2004 Roy joined Hertfordshire and was appointed Chief Fire Officer in 2005 and Director for Community Protection and Chief Fire Officer in 2011. In 2013 Roy also became Chief Executive for the Hertfordshire Police and Crime Commissioner.

Steve Holton, Area Commander, Hertfordshire Fire and Rescue Service

Steve started his career in Hertfordshire Fire and Rescue Service in 1993. He has undertaken a variety of roles in a number of specialist departments including Training, Procurement, Fire Safety and Performance & Planning. Steve’s current role is head of Citizen Safety, where he oversees both fire prevention and the Trading Standards. Steve obtained a Diploma in Management Studies in 2005 and is currently undertaking a Masters at the University off Hertfordshire in Business and Organisational Strategy

Steve is a member of the NFCC water safety executive board and works across a number of organisations including the RNLI, RLSS and Maritime & Coastguard Agency to help prevent drownings in the UK.  


Registration, Refreshments, and Networking


Chair's Welcome Address

Dr Graham Cory, Chief Executive, The Institution of Fire Engineers (IFE) (CONFIRMED)


Morning Keynote: Understanding the Current UK Fire and Rescue Landscape

  • Outlining the current landscape of fire and rescue across the UK in the aftermath of major incidents such as Grenfell and the Liverpool Echo Arena car park fire
  • Highlighting the work of the All Party Parliamentary Fire Safety & Rescue Group in supporting fire and rescue services
  • Understanding the importance of other emergency services working together with fire and rescue services and local authorities to ensure high-quality service provision
  • Examining the current challenges facing the fire and rescue sector regarding and the next steps needed to ensure these issues are effectively tackled

Sir David Amess MP, Chair, All-Party Parliamentary Fire Safety Rescue Group (CONFIRMED)


Special Keynote: The Future of UK Fire and Rescue Services

  • Detailing the evolving aims and expectations of the fire and rescue services in the UK in relation to the reforms which focus on improving national co-ordination, supporting local service delivery and tackling non-fire related issues
  • Developing leadership pathways which strengthen professional development and promote diversity and resilience through supporting organisational change
  • Facilitating provision of professional analysis, opinion, and critique of the existing governance models for FRS, focusing on the strengths, weaknesses, opportunities and risk
  • Creating a national toolkit to provide a common methodology and set of tools to apply to risk assessment in the community, to be used across local services, such as the ‘Safe and Well’ scheme
  • Promoting the use of digital innovation across the FRS, particularly focusing on data sharing between services to improve firefighter safety and community interventions

Roy Wilsher, Chairman, National Fire Chief’s Council (CONFIRMED)


Effectively Supporting International Fire Services

  • Introducing FIRE AID – delivering global humanitarian aid to emergency services
  • Highlighting how FIRE AID work with and support international Fire and Rescue services
  • Examining the impact of FIRE AID’s global projects
  • Outlining how UK FRS can support FIRE AID

Jim Fitzpatrick MP, Chair, FIRE AID (CONFIRMED)


Questions and Answers Session


Refreshments and Networking


Case Study: Effectively Developing an Inclusive Workforce Across a Fire and Rescue Service

  • Outlining how Humberside FRS adopted and embedded the UN’s HeForShe movement throughout their workforce policies to improve gender equality – the first UK Fire and Rescue Service to do this
  • Examining the impact HeforShe workshops had on fire service personnel across the service, including raising awareness of gender and equality through physical exercise activities
  • Sharing guidance on creating core skills framework in which women have a positive experience and progress within the fire service
  • Re-prioritising ‘softer skills’, such as communication and awareness of mental health issues as important requirements for a cohesive and effective workforce
  • Highlighting the key findings from research conducted in partnership with the University of Hull to explore why the fire service has struggled with attracting female recruitments

Chris Blackwell, Chief Fire Officer, Humberside Fire and Rescue Service (CONFIRMED)


Case Study: Working in Collaboration to Improve the Quality of Fire and Rescue Services

  • Examining the process of successfully transitioning from a Fire Authority to a Fire & Crime Commissioner, including the important role collaboration played to ensure a smooth transfer of powers
  • Discussing methods to facilitate and manage integration of services whilst also ensuring that the police and fire and rescue services maintain independence
  • Highlighting the benefits further collaboration between emergency services can have, including sharing estate and back office functions and closer alignment on prevention and resource deployment
  • Outlining the major lessons learnt since the responsibility of North Yorkshire Fire and Rescue Authority was transferred to the PCC in June 2018

Julia Mulligan, PoliceFire & Crime Commissioner for North Yorkshire (CONFIRMED)


Questions and Answers Session


Lunch and Networking


Afternoon Keynote: Outlining The Role of Local Government in Supporting Fire and Rescue Services

  • Examining how the LGA work in partnership with the National Fire Chiefs Council as part of a Fire Reform Board to help shape sector reform
  • Sharing best practice and innovations examples of how FRS’s are supporting vulnerable people in the aftermath of Grenfell, as outlined in the LGA’s ‘Beyond Hackitt: Protecting the Vulnerable in the Years Ahead‘ report, March 2019
  • Outlining the next steps of the LGA and Fire Services Management Committee in supporting the FRS sector, including producing a toolkit for all FRS authorities to improve the way they scrutinise and challenge their services

Cllr Ian Stephens, Chair – Fire Services Management Committee, Local Government Association (CONFIRMED)


Special Keynote: Effectively Supporting FRS Staff in the Aftermath of a Major Incident

  • Outlining how LFB have developed a workplace culture where people can talk openly about their issues and are able to obtain the necessary help they need after responding to highly-stressful incidents
  • Highlighting the measures implemented to support operational staff post-Grenfell, including recruiting four new counsellors to reduce the 26,000 working days lost to mental health issues
  • Examining the range of traumatic circumstances that can occur during and in the aftermath of a major incident, including the stress of giving evidence and how best to support staff through these situations
  • Demonstrating clear commitment to ending mental health stigma and discrimination in the workplace by signing the Blue Light Time to Change pledge

Anne Scoging Head of Advisory & Counselling Service, London Fire Brigade (LFB) (CONFIRMED)


Case Study: Effectively Establishing an Award-Winning Community Partnership

  • Outlining the process of Hertfordshire Fire & Rescue Service working in partnership with the Herts Sports and Physical Activity Partnership to deliver the Fit, Fed and Read programme across the region
  • Examining how the six Hertfordshire fire stations were utitlised to embed the programme in the heart of the community during the summer holidays and tackle local issues such as hunger, physical inactivity and social isolation
  • Sharing best practice guidance on how FRS’s can establish or join local partnerships and have a positive impact on the community 
  • Analysing the successfully impact the partnership/programme had, including demonstrating firefighters act as positive role models and providing support to the local community

Winner of the Partnership of the Year Award at the Excellence in Fire and Emergency Awards 2018

Steve Holton, Area Commander – Community Protection, Hertfordshire Fire & Rescue Service (CONFIRMED)


Questions and Answers Session


Refreshments and Networking


Case Study: Generating an Effective Emergency Service Employee Health and Wellbeing Strategy

  • Reflecting on the success of Merseyside Fire and Rescue Services in reducing long-term sickness absence including a reduction of 50% since 2014/15
  • Sharing lessons from the process of developing mental health support at work including through a Suicide Reduction Board, Peer Support Programme, Family Liaison Officers and Stress Risk Assessments
  • Overcoming the stigma associated with mental health and working to ensure that employees feel well equipped in terms of access to support
  • Exploring the experience of generating a team of 17 ‘Debriefers’ who offer instantaneous support following potentially traumatic incidents

Winner of the ‘Safer Stronger Communities – Safe Effective Firefighters’ in the Positive Practice in Mental Health National Awards 

Mark Thomas, Community Risk Management, Merseyside Fire & Rescue Service (CONFIRMED)


Case Study: Using Tracking Technology to Improve Fire and Rescue Services

  • Outlining the journey of successfully bidding and obtaining £1.25 million worth of funding to develop an instantly deployable tracking system, as part of the government’s GovTech Catalyst innovation challenge
  • Sharing guidance on effectively integrating digital technology into the operational environment to enhance Fire Fighter safety and community outcomes
  • Assessing the progression of Mid and West Wales Fire and Rescue Service’s Transformation2020 programme, including the impact the programme has on improving the quality of the FRS through innovative technology
  • Highlighting the next steps for making MWWFRS’s firefighter tracking technology operational and the key lessons learnt throughout this process

Steve McLinden, T20 Project Manager, Mid and West Wales Fire and Rescue Service (CONFIRMED)


Questions and Answers Session


Chair's Summary and Close

*programme subject to change

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